> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://faq.rightperson.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How do I contact Right Person? # How do I contact Right Person? Do you have a question, feel stuck in the portal, or unsure how to upload documents? We’re here to help — both by email and chat. We also have a Help Center with answers to most questions, available 24/7. ## How to contact us You can reach us in two ways: ### ✉️ Email Send an email to [support@rightperson.com](mailto:support@rightperson.com) To help us assist you faster, please include: * Your full name * The email address you use in the portal * A short description of your issue or question * (If relevant) which check or employer it concerns ### 💬 Chat You can also chat with us directly via the Help Center. * Click the chat icon in the bottom right corner * Type your question — we’ll reply as soon as we’re available We usually respond quickly during support hours. If we’re not available at the moment, you can leave a message and we’ll follow up as soon as possible. ## 💡 Tip: Use the Help Center Before contacting us, we recommend searching our Help Center. There you’ll find step-by-step guides, tips, and explanations for all background checks. 👉 [Visit our Help Center](https://faq.rightperson.com/en/) ## 🔗 Related articles * [How do I reset my password? ](https://faq.rightperson.com/en/article/i-forgot-my-password-what-should-i-do-y5g4l0/) * [What happens when I’m done? ](https://faq.rightperson.com/en/article/what-happens-when-im-done-1syyymj/) * [How do I complete a background check? ](https://faq.rightperson.com/en/article/how-do-i-complete-a-background-check-b07x68/) * [What kind of ID document do I need to upload?](https://faq.rightperson.com/en/article/what-kind-of-id-document-do-i-need-to-upload-mj9dnb/)